Winter Wellbeing – Accessing the Right Health Services for Your Needs

Cheshire East Council and its partners are offering a range of advice and support to residents on how to keep warm, well and safe this winter. This week, residents are urged to make sure they access the right health services for their needs.

During the winter months, health services can become overwhelmed through greatly increased demand.  To help limit the impact, it’s important that you are aware of which service is right for you at a given time. The advice is to:

• Call NHS 111 if you urgently need medical help or advice but it is not a life-threatening situation. You can also call NHS 111 if you're not sure which NHS service you need

• Call 999 if someone is seriously ill or injured and their life is at risk

• Visit a walk-in centre or minor injuries unit if you have a minor illness or injury (cuts, sprains or rashes) and it can’t wait until your GP surgery is open

• Ask your local pharmacist for advice – your pharmacist can give you advice for many common minor illnesses, such as diarrhoea, minor infections, headache, travel advice or sore throats

• Make an appointment with your GP if you are feeling unwell and it is not an emergency.

If you start to feel unwell, even if it is just a cough or cold, don’t wait until it gets more serious – get help from your pharmacist. The sooner you get advice the better.

If you’ve been prescribed antibiotics or other medication, don’t forget to pick up your prescription before the Christmas holidays start, as many GP surgeries and pharmacies will be closed during that time.

Make sure you also speak to your pharmacist about medicines you should have in stock to help get you and your family through the winter season. Also check to see if older neighbours, relatives and friends have the medication they need.

If you do need help over the holiday period, when your GP surgery or pharmacy is closed, call NHS 111 or visit www.nhs.uk, where you can be directed to a local service that is open.

Councillor Liz Wardlaw, cabinet member for health at Cheshire East Council, said: “Residents have a range of services they can access if they feel unwell or need advice during winter. But it’s important that the services they do access are appropriate to their needs.

“You can do your part in helping to take the strain off health services by stocking up on medication before the Christmas holidays, keeping an eye on vulnerable members of the community and ensuring you get help and advice as soon as you start to feel unwell.”

For further winter wellbeing advice, visit: www.cheshireeast.gov.uk/livewell and scroll down to the winter wellbeing section. Advice can also be found on the council’s Facebook page at: www.facebook.com/cheshireeastcouncil and on Twitter at @CheshireEast

Residents can help friends and neighbours, who do not have internet access, by downloading and printing off information from the website and giving it to them.

South Cheshire and Vale Royal Patients Urged to Keep Antibiotics Working

Infections becoming resistant to antibiotics - longer term, current treatments will no longer work
With the warning that some infections are becoming more resistant to antibiotic medicines, NHS South Cheshire Clinical Commissioning Group (CCG) and NHS Vale Royal CCG want us to know when we should, and shouldn’t be taking them.

As the weather grows colder and winter closes in, many patients will be developing coughs, colds and flu, with some thinking they need antibiotics to treat their illness. However, in most cases they won’t be the best or appropriate way of treating symptoms.

This week (13th-19th November) is World Antibiotic Awareness Week with the theme of seeking advice from a qualified healthcare professional if you think you may need antibiotics.

Dr Fiona McGregor-Smith, GP and Prescribing Lead at the CCGs, said: “It is a common misconception that antibiotics are a cure-all, but the reality is, they just won’t work in the case of a cold or the flu. There are many different types of antibiotics and they work against bacterial infections, not viral infections, such as colds, coughs and flu.

“In recent years, the over-usage of antibiotics has actually led to the development and spread of
bacteria that are resistant to antibiotics. Where people contract infections caused by these antibiotic-resistant bacteria, they will take much longer to get better and in some cases could become seriously ill. Keeping antibiotics effective is everyone’s responsibility and we all need to take care to use them responsibly and keep antibiotics effective for our children and future generations.”
This is a global problem with the World Health Organisation saying that “taking antibiotics when they are not needed accelerates emergence of antibiotic resistance, one of the biggest threats to global health.”

Overuse of antibiotics can cause bacteria to become resistant, meaning current treatments will no longer work. Not all infections can be treated with antibiotics; antibiotics don’t cure viruses like colds and flu.

Only take antibiotics prescribed to you, do not share them with family or friends
Antibiotics are not always the answer. Do not demand antibiotics if your health care professional says you don’t need them.

Always seek the advice of a qualified health care professional when taking antibiotics Dr McGregor-Smith added: “If you have been prescribed antibiotics it’s really important that you finish taking the full course, even if you feel better. If you stop taking an antibiotic part way through a course, the bacteria can become resistant to the antibiotic.”

Your local pharmacist can help advise on the best way to manage minor illnesses including the common cold and flu. Pharmacists provide advice, support, treatment and can signpost patients to the most appropriate healthcare provider if necessary.

Further information about staying well this winter is available at www.nhs.uk/staywell.